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The remote control is not a universal solution. It is specifically designed for the Richmat control box model 132080C180063. If you are unsure whether your current remote can be used, please provide us with your control box model number, and we will assist you.
Before using the remote, it must be paired with your control box. The pairing method varies slightly between different models. Ensure compatibility before purchasing by checking the specific model requirements.
To pair the remote, press the head-down and heel-up buttons simultaneously.
If your control box model is not listed, you can still purchase the remote and send us the model number. We can try to order the appropriate pairing method for you.
This remote control is designed to easily replace your old one. It is a simple and efficient addition to your home theater or entertainment system, providing a seamless user experience.
For more information or to inquire about compatibility, please contact us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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