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Replacement Remote
Please refer to our pictures for the actual product. No battery and instructions are included. Do not purchase if your model number is not included. Our Remote only fits for the control box made by Richmat, with the model number HJK25. Please ensure that your old remote is identical to this one. This Remote only fits the Richmat control box HJK25 (check your control box's number first).
Before using, please confirm that you can pair the remote. Refer to the manual for your bed base for the pairing method. The pairing method is as follows:
Step 1: Ensure the remote batteries are functioning. Replace if necessary. Step 2: Ensure the power cord is plugged into a powered source. Step 3: Press and hold the HEAD down and FOOT UP buttons simultaneously. Then ALSO press and hold the blue button on the control box cord until you hear 2 beeps. The remote is now paired.
If you are unsure, please provide more detailed information about your bed, control box, old remote control, and manual so that we can check the correct item for you. Please refer to our listing pictures for the pairing method.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
batteries | 2 AAA batteries required. | ||||
customer_reviews |
| ||||
best_sellers_rank | #929,053 in Home & Kitchen (See Top 100 in Home & Kitchen) #378 in Bed Replacement Parts | ||||
date_first_available | August 22, 2023 | ||||
manufacturer | SZHKHXD | ||||
country_of_origin | China |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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